Neon signs >> About Us
- Is there a return policy?
YES,For any returns, we charge a 20% restocking fee.
Shipping and Handling is NON-REFUNDABLE under any circumstances.
S&H charges may run from 25$-50$ dollars depending upon weight
- What is your delivery time?
Our guaranteed delivery time is nine business days.
- How long has MyNeonhaven.com been offering neon beer signs on the Internet?
MyNeonhaven.com has been offering beer signs through the Internet since the end of 2005.
- What is the MyNeonhaven.com network?
The network consists of selected, independent, neon beer sign dealers located across the USA. All have a enthusiasm for neon. The purpose is to satisfy the varied demand for specific brands and models of neon beer signs that people want to use for decorations in their homes. Some dealers are full time breweriania businesses while others are part-time. MyNeonhaven.com is always looking for new dealers. To become a dealer you must have your own sources for the signs. E-mail us directly if you are interested at firstname.lastname@example.org.
- Are these signs the real neon signs that I see in the stores advertising beer, or other beverages?
Yes, the signs offered by MyNeonhaven.com and its dealer network are the exact commercial models seen in the stores.
- How many signs are in stock?
MyNeonhaven.com dealer network at any one time have hundreds of signs in stock. However, not all of the brands and models of signs are available at the same time.
- Does MyNeonhaven.com have a showroom where I can view these signs?
No. There is no showroom.
- Do you have more signs than are pictured at the web site?
Yes. There are many more signs available and in existence than shown at the web site. Breweries come out with new models regularly, and there are signs from smaller breweries available. We add pictures regularly.
- Are the signs used or new?
Most of the signs are used, but some are new. A dealer will specify upon an inquiry.
- What do the prices at the web site mean?
The prices shown are for reference. Neon beer signs vary in market values in different parts of the country. Generally, a neon sign's estimated value is determined by the estimated cost to produce it and the availability. The more neon a sign has, the costlier to manufacture. Some signs are made in very small production runs, which makes them rarer. Other neon signs are regional (such as specific sports teams) and were originally available only in selected, local, areas. Certain signs catch the imagination of neon enthusiasts and are very much in demand. Generally, an artistic, neon sign with lots of colors is worth more than a single color 'word' sign with no art. The prices shown either represent a sign's actual selling price previously, OR an estimated price based on certain criteria. If a sign seems more expensive than other, similar, signs with the same amount of neon, chances are that sign is simply more popular, or in shorter supply. When the estimated packing, shipping and sales costs are added to a price of a sign, the total amount is listed at the web site for the sign. Actual prices will be offered from the dealers in responses to inquiries and may vary.
- Do you have a printed price list of all of the beer signs you can send me?
No. Any printed price list would be out of date the next day because of sign turnover, availability and amount of models of beer signs. The inventory changes constantly for the dealer network.
- What forms of payment do dealers accept?
Personal checks and company checks (U.S. bank), money orders, credit cards (most dealers), and wire transfers for international orders. Payments are made directly to the dealers. All sales are final.
- What happens if the sign is broken in shipment to me?
We send new neon tube parts which really easy to replace
- Do dealers ever ship signs outside of the USA?
Yes, one sign at a time (dealer discretion) can be costly because of the added shipping costs. Even so, the dealer delivered price is often less than the same imported, U.S. beer sign available there locally. Multiple signs per order and shipping air-freight to the nearest international airport available to the customer will reduce shipping costs. It is easier on the signs, too.
- Is it all right to have neon signs in my home?
Yes. Generally, local laws cover commercial neon installations and neon beer signs that are visible from the street. These signs can be used as portable, indoor, lighting displays for decorative purposes.
- Where do you get the signs?
Dealers acquire signs from the brewery and sign industries, as well as retail businesses, private collectors and individuals. The availability of specific signs varies widely across the USA.
- Can I get a wholesale quantity for resale?
MyNeonhaven.com and its dealer network do not offer wholesale quantities for resale. However, a dealer will usually offer a discount if two or more signs are ordered together.
- Is neon dangerous?
Neon tubing does NOT operate under high pressure as some people think. The operation of a neon sign is similar to cool fluorescent lighting, but operating at a higher voltage. It is only warm to the touch. If a tube breaks, the sign will just not illuminate that section of bent glass between electrodes. Newer electronic transformers have built-in safety features and are much safer that the older, heavy iron-core units. UL specifications require metal, wire, or special high-temperature plastic frames, which is why almost all of the signs utilize them. Under normal operation, neon is a safe and energy efficient form of lighting.
- How long do neon signs last?
Neon is designed to last years under continuous operation for commercial purposes. In the home, neon lasts even longer. If a neon sign will work when first turned on, chances are it will work almost indefinitely.
- Is a neon sign damaged if there are dark tube sections dimly lit?
When a neon sign is first turned on, it takes fifteen to thirty minutes for the sign to become fully bright. Also, neon is hand bent. This normally causes small variations in the tube diameters which affect brightness. If the problem persists, the sign may need to be "bombarded". That is, a neon shop worker temporarily attaches a higher voltage source and lights the neon sign for a few minutes to redistribute the interior tube coating, or correct any internal mercury migration. That usually solves the problem.
- How big are the signs?
The signs vary in size, but are generally about 28 inches wide by about 20 inches high. They are almost always designed to be shipped with UPS/FedEx/GPX/DHL ground overall size limits in mind.
- Do you buy signs?
Yes, MyNeonHaven.com and its dealers are always looking for signs that our customers request. E-mail us directly at info@MyNeonHaven.com. Do not use the on-line inquiry form for this purpose.
- Do you represent any beer companies?
MyNeonHaven.com and the independent dealers on its network are not affiliated with any brewery.